Interpreter Services

Patients speaking over 24 different languages and dialects visit our clinics. Our staff speaks over 16 languages. In addition, we employ Spanish, Vietnamese, Chinese, Cambodian, Laotian, Mien, Hmong, Tigrigna and Amharic interpreters for multiple locations.

Fees and Insurance

Click here for more information about Low-Cost Insurance Options.
The minimum fee for a medical appointment is $20. The minimum fee for a dental appointment is $45. We offer a $5 discount if the fee is paid at the time of your appointment. Payment for services or proof of insurance is expected at time of service. This includes co-pays and deductibles. We accept cash, checks, Visa, MasterCard, American Express and Discover.

We believe that quality health care should be available to everyone, regardless of ability to pay. We accept medical coupons and most types of insurance. For patients who are not eligible for coupons or insurance, we also offer a sliding fee discount. We have eligibility specialists available at most of our clinics who can help eligible patients sign up for insurance.

Neighborcare Health patients are billed directly for any lab tests or services and are responsible for paying LabCorp directly. Neighborcare Health informs LabCorp directly if a patient is eligible for the sliding fee discount.

Patients with questions or concerns about a current bill are welcome to contact our patient accounts department:

• Medical billing questions: 206-548-3100
• Dental billing questions: 206-548-3090

Patient Rights & Responsibilities

As a patient of Neighborcare Health, you have a right to the following.

Care and service:

• With privacy and confidentiality
• That respects your beliefs and values
• In a safe, secure, comfortable and clean environment

Information About:

• Our services and providers,
• Your health and proposed treatments,
• How to provide positive and negative comments about your care.
• Participate in decisions about your health care treatments and procedures.
• Language assistance services.

As a patient of Neighborcare Health, you have a responsibility to:

• Provide complete information about your health history and current health.
• Participate in decisions about your health care treatments and procedures.
• Follow the treatment plan developed with your provider or inform your provider if you cannot follow through.
• Treat Neighborcare Health staff, patients and property respectfully.
• Make and keep appointments and notify the clinic if you are going to be late or need to cancel an appointment.
• Pay the bills and fees for the health care services provided to you.